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Privacy Policy for RareMart
Last Updated: April 2, 2026
Welcome to RareMart. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website (RareMart), purchase our products, or communicate with our customer support channels.
1. Who We Are
Our website address is: https://raremart.live
RareMart is the official online e-commerce platform for Mim Telecom, a registered business located at 37/2, Katlapur, Savar, Dhaka-1340. The legal proprietor and owner of Mim Telecom and RareMart is Abdul Kuddus Sheikh (আব্দুল কুদ্দুস শেখ).
2. What Personal Data We Collect and Why We Collect It
Customer Support, Live Chat & Messenger Data If you interact with our Facebook Messenger chatbot or our website’s Live Chat widget, we collect your public profile information (such as your name and secure platform ID) as well as the contents of your messages. This data is used strictly to provide real-time automated customer support, answer product inquiries, and facilitate your orders.
Comments and Product Reviews When visitors leave comments or product reviews on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you use it. After your comment is approved, your profile picture is visible to the public in the context of your comment.
Media Uploads If you upload images to the website (for example, for a product review or customer support ticket), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
- Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year.
- Accounts: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
- Login Sessions: When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login persists for two weeks.
Embedded Content from Other Websites Articles or product pages on this site may include embedded content (e.g., videos, images, social media widgets). Embedded content from other websites behaves exactly as if you visited the other website directly. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content.
3. Who We Share Your Data With
We do not sell your personal data to third parties. We only share data with essential third-party services that help us run our store (such as payment gateways, shipping providers, and automated spam detection services for comments). If you request a password reset, your IP address will be included in the reset email for security purposes.
4. How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.
- Registered Users: For users who register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- Chat Data: Customer support conversations and order inquiries are retained securely in our database to maintain context for future support requests.
5. What Rights You Have Over Your Data
If you have an account on this site, have left comments, or interacted with our chatbot, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, tax, or security purposes.
